Other damages

Frequently registered cases and recommended actions

  • IF a condition exists that does not permit to fill the ACCIDENT STATEMENT:
    • call the Police 112 immediately;
    • afterwards ALWAYS inform ALD Automotive. If outside the regular business hours, please call us the next working day;
  • IF you notice that one part of your car is slightly damaged (scratch, bump, dent and similar defects caused by another unknown car or person):
    • during business hours call ALD Automotive. If noticed outside the regular business hours, please call us the next working day;
  • IF you notice that two parts of your car are damaged or any other major damage:
    • call the Police 112 immediately;
    • afterwards ALWAYS inform ALD Automotive. If outside the regular business hours, please call us the next working day;
  • IF you have collided with an obstacle and caused damage to the property of a third party:
    • call the Police 112 immediately;
    • during business hours call ALD Automotive. If noticed outside the regular business hours, please call us the next working day;
  • IF two or more cars are involved in an accident and Parties can not agree on who is quilty and/or there are incurred people;
    • call the Police 112 immediately and, if needed, Emergency service by 112 immediately;
    • during business hours call ALD Automotive. If noticed outside the regular business hours, please call us the next working day;
  • IF the vehicle has been damaged by another car that has left the place of the accident, but you have noted it's registration number or know the quilty person:
    • call the Police 112 immediately;
    • during business hours call ALD Automotive. If noticed outside the regular business hours, please call us the next working day;
  • IF a rock (or any other object) has hit the front windshield of the car in motion and the windshield needs to be replaced:
    • during the business hours call ALD Automotive. If outside regular business hours, please call us the next working day;
  • IF snow, ice or any other object has fallen on the car from a nearby building:
    • call the Police 112 immediately;
    • afterwards ALWAYS inform ALD Automotive. If outside the regular business hours, please call us the next working day;
  • IF, after the accident, the vehicle may not be driven (also if there is no other car involved):
    • call the Police 112 immediately;
    • if the car can not be used further in traffic, call 24h Road Assistance service +370 5 243 1410;
    • during business hours call ALD Automotive. If noticed outside the regular business hours, please call us the next working day;
  • In case of car collision with wild animal:
    • call the Police 112 immediately;
    • if the car can not be used further in traffic, call 24h Road Assistance service +370 5 243 1410;
    • during business hours call ALD Automotive. If noticed outside the regular business hours, please call us the next working day;
  • In case vehicle, part of accessories (mirrors, wheel disc, radio, belongin etc.) theft, a deliberate demage to the vehicle (stabbed tyres smashed glass, nail scratch etc.), a mirror or another part has been broken off, similar cases caused deliberately by a third person:
    • call the Police 112 immediately;
    • afterwards ALWAYS inform ALD Automotive. If outside the regular business hours, please call us the next working day;

ALD Automotive
Customer Service
+370 5 24 777 68

Contact us:
+370 5 24 777 68