Technical maintenance and repairs

• All regular mandatory technical maintenance should be carried out in accordance with the manufacturer's recommendations;
• All maintenance and repair works should be are carried out by service provider approved by ALD Automotive. All maintenance works have to be recorded in the vehicle Service Book;
• Any technical maintenance and repair works related to the vehicle's warranty must be carried out only by the authorised dealer for the particular make;
• Other service works not related to the vehicle’s warranty (e.g. bulb or wiper change, adding technical liquids) may be carried out at the service centres of other cooperation partners of ALD;
• The list of approved service providers can be found here or in mobile application MyALD.

If you wish to apply for technical maintenance or repair:

• Please call ALD Automotive or appropriate service centre to make an appointment;
• Describe the maintenance or repair that needs to be performed. Should difficulties be encountered in identifying the problem, describe the circumstances and provide details.

We appreciate your efforts to take care of your car by regularly cleaning it and checking the level of oil and other technical liquids.

No smoking in the car would be appreciated. 

Customer Card:

• With the ALD Automotive Customer Card our Partners will recognize you as a customer of ALD Automotive; therefore please do not forget to take it with you;
• All invoices for maintenance performed or purchases made will be sent to ALD Automotive.

NB!

• Please present your Customer Card to service provider prior to performing any work;
• ALD Automotive does not accept invoices for works issued by non-approved service providers.